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We firmly believe in fair trade - between us and our
associates in India and between us and our customers. With
this in mind we have a Fair Trade Policy as detailed below:
- Our overseas associates do not have to make any
commitment (financial or otherwise) to us other than
allowing us to market their properties or services.
- We do not have ‘exclusive agreements’ which means that
our associates are free to market their property through
other operators.
- Rooms are not block booked by us and the bookings are
made on a 'first come, first served' basis.
- We pay our associates promptly and, if there is a
cancellation, they are paid a cancellation fee.
- We take bookings throughout the year, not just during
the high season.
- We use local agents and guides. Not only does this
provide local employment and income but it also offers you
the best opportunity to find out about the area you are
visiting.
- We do not offer ‘all inclusive’ holidays. This puts
more money directly into the pockets of the local people.
- We strive to keep our overheads low to enable us to
offer our customers competitive prices.
- There are a number of retailers who pay tour operators
to take customers to their shops. This is unfair, both to
the customers and to other local traders. Kerala
Connections and our agents do not approve of such
practices and do not participate.
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